With over 26,000 customers across 200 countries, NetSuite is the world’s No. 1 cloud-based Enterprise Resource Planning (ERP) software. Oracle NetSuite allows you to manage your company’s financials, operations, human resources, supply chain and more all in one place.
Knowing the best way to implement NetSuite into your business can be tricky, though. While purchasing directly from NetSuite is an option, the drawback is that the salesperson will likely offer you a “packaged” solution that falls short of your business goals.
Thankfully, working with an exclusive NetSuite partner ensures your NetSuite integration is appropriate for your business. Learn more about the reasons why you need a NetSuite implementation partner below.
What Is an Exclusive NetSuite Partner?
An exclusive NetSuite partner, also known as an implementation partner, is a third-party vendor that helps you seamlessly implement NetSuite into your business. While NetSuite provides powerful ERP software, it can be challenging to know where or how to start. Exclusive NetSuite partners help to ease the transition by building custom solutions so you can focus on business.
When you begin working with an exclusive NetSuite partner, they’ll get in touch with you to discuss your business process and identify potential areas for improvement. They will suggest software solutions based on the information provided, and some partners may even provide you with a free demo to make sure the features are right for you.
Once you’re satisfied with the software plan, your partner will begin the process of implementation. Even after teaching you how to use the software properly, they will stay in touch with you for continued support.
Why Should You Use a NetSuite Implementation Partner?
Here are five reasons why you need a NetSuite implementation partner for your business:
1. They Have Business Expertise
When working directly with NetSuite, the salesperson will likely offer you standard packages based on your industry. However, each business is different, and you might find you need slightly more or less support to face the unique challenges of your business. The NetSuite salesperson might also lack business experience or understanding of your industry, making it difficult for them to advise you on which package to choose.
An exclusive NetSuite partner, on the other hand, will have experience working with companies across all industries. Your partner will closely listen to your concerns and issues, addressing problems specific to your company while also considering best practices for your enterprise. With a deep understanding of business processes, your NetSuite partner can customize a software package that fits your business’s needs.
2. You Get Complete Support Throughout the Entire Process
While NetSuite offers customer service and support, an exclusive NetSuite partner can go above and beyond. Your partner will walk you through every part of the implementation, communicating clearly with you throughout the process to ensure everything works properly. With an exclusive partner like Cloud Genius Advisors, you’ll never be passed off to a customer support number — you are assigned consultants who will support you far beyond your go-live.
The exclusive NetSuite partner will also make sure you know how the system works and provide technical support and guidance whenever needed. They will also provide necessary training to all employees and stakeholders who need access to the system. And after the implementation is complete, your partner will review the effectiveness of the implementation process with you so they can identify areas to improve upon.
3. They’re Invested in Your Business’s Success
By working with an exclusive NetSuite partner, you choose a business partner that measures success by your success and satisfaction. If you buy directly from NetSuite, you will receive satisfying technical support, although you are less likely to experience a lasting working relationship. NetSuite is a large company, which means roles shift quickly, and your consultant may change frequently.
Working with a partner gives you access to a stable team of invested consultants. Your partner team is available at any time to discuss any of your NetSuite findings or issues and can offer suggestions for ways to improve your experience. Over time, this partnership will feel like an extension of your team. Your exclusive NetSuite partner will continue working with you to ensure the success of your business.
4. You Get Better Price Options
When you buy directly from NetSuite, the packages the salesperson offers might fall short of your business needs. The software plan may contain less relevant features to your business, or a program in your price range may only provide half of the tools you need.
Exclusive NetSuite partners allow you to build a custom plan that fits your budget. Because they have a unique understanding of your business and industry, they can help you select the right package. Rest assured that you will find every piece of the software package valuable and relevant to your business. You can even add new NetSuite modules as your business grows, which means even small businesses can benefit from NetSuite.
Your NetSuite partner will also have access to the discounts available directly from NetSuite, ensuring you pay the appropriate amount for the software. Best of all, because you are getting the most out of your NetSuite subscription from day one with included training, you will save on training and maintenance over time.
5. You Can Enjoy Custom Integrations
Your NetSuite experience should be as unique as your business. While the standard packages offered directly by NetSuite might work for some companies, you might get less use out of some of the extra features available. Similarly, the features included might lack a different tool that would benefit you. For example, if your service company also occasionally sells products, additional support for inventory management would be helpful.
An exclusive NetSuite partner can configure solutions to meet the unique needs of your business. The packages exclusive NetSuite partners offer are flexible and modular, and your partner can swap features as needed. Your partner can even develop unique software to cater to a particular business niche if required. No matter your industry, your exclusive NetSuite partner will find a custom solution for you.
Choose Cloud Genius Advisors as Your NetSuite Partner
When starting your NetSuite journey, it helps to have a partner you can trust. Cloud Genius Advisors is the leading NetSuite consultant provider in Michigan, providing support for companies across all industries in our state and beyond. With the help of Cloud Genius Advisors, you can focus on your business and enjoy the benefits of NetSuite while we take care of the setup.
With decades of experience, our team of senior-level consultants can help you find the perfect way to implement NetSuite into your business. Contact us today to learn more about NetSuite integration support and to schedule a free demo!